Privacy Policy
A legal disclaimer
1. Limited Data Collection
We only collect basic personal information necessary to fulfill your travel inquiries and bookings. We do not store sensitive financial data or health information on our servers.
2. Third-Party Travel Providers
Our website connects you with third-party service providers (airlines, hotels, tour operators). Once you leave our website or click a booking link, their privacy policies govern your data. We are not liable for how these third parties handle your information.
3. Security and Transmission Disclaimer
We implement standard administrative and technical measures to protect your basic information. However, no data transmission over the internet can be guaranteed as 100% secure. You transmit your data to us at your own risk.
4. Policy Modifications
We reserve the right to update this privacy policy at any time to reflect changes in our business operations or legal requirements. Updates take effect immediately upon posting.
Privacy Policy
Last Updated: August 10, 2026
Welcome to Route Mantra ("we," "our," or "us"). We operate the website www.routemantra.com (the "Site").
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your details to request travel services. We handle your data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.
Privacy Policy - Details
1. Information We Collect
We only collect basic contact information that you voluntarily provide to us when filling out our inquiry forms. This includes:
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Full Name
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Email Address
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Phone / Mobile Number
We do not collect sensitive personal data, financial details, or passport numbers on this website.
2. Purpose of Collection
We collect and use your contact information strictly for the following purposes:
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To respond to your travel inquiries and provide quotes.
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To contact you regarding travel bookings you wish to make.
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To send updates about your holiday itineraries.
We only process your data based on your explicit consent, which you give when you submit our contact forms.
3. Data Sharing and Disclosures
We value your privacy. We do not sell, rent, or share your contact details with third-party advertisers or external marketing companies.
We only share your details with primary travel suppliers (such as airlines, hotels, or local tour operators) when it is strictly necessary to confirm a booking or reservation that you have requested.
4. Data Security and Retention
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Security: We take reasonable security measures to protect your contact information from unauthorized access, loss, or misuse.
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Retention: We keep your contact information only as long as necessary to fulfill your travel requests or to comply with applicable business and legal record-keeping requirements in India.
5. Your Rights Under the DPDP Act
As a data principal in India, you hold the following rights regarding your personal information:
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Right to Access: You can ask us what contact information we hold about you.
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Right to Correction: You can request that we update or correct any inaccurate details.
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Right to Erasure: You can ask us to delete your contact information from our records at any time.
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Right to Withdraw Consent: You can withdraw your consent for us to contact you at any time.
6. Grievance Redressal
If you have any questions, concerns, or complaints about how your data is handled, or if you wish to exercise your rights, please contact our designated Grievance Officer:
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Name of Officer: Nitin Gandhi
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Company Name: Route Mantra
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Email Address: ops@routemantra.com
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Physical Address: SI, Shastri Nagar, Ghaziabad 201001
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Phone Number: +91-888-202-4134